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Fill out the form and we will answer any question about our services and products.
The Company respects your right to privacy and complies with current legislation on the protection of personal data, including the Organic Law 15/1999, of December 13, Protection of Personal Data, its development regulations and any other regulation that may modify, supplement or replace it in the future, as well as Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons in relation to Regarding the processing of personal data and the free circulation of these data and repealing Directive 95/46 / EC ("General Data Protection Regulation"), applicable as of May 25, 2018, as well as any another norm that can develop or complement it in the future.
The person responsible for the treatment is the legal entity that determines the purposes and means of processing personal data. In other words, the person responsible decides how and for what purposes the personal data is processed.
If you have any questions or wish to receive more information about the treatment or protection of your personal data, you can contact us through any of the following channels:
A personal data is all information about an identified or identifiable natural person.
The Company collects and treats the personal data that you voluntarily provide us through your interaction with our website, specifically:
You will only be obliged to provide the personal data that are necessary for the Company to provide the services or make available the functionalities of the website that you have requested.
For example, if you wish to receive the Newsletter of the Company, you will need to provide us with your email. If you request information from us or want us to contact you, you must provide us with the necessary contact information for this purpose. If you wish to buy any product that the Company makes available on the website, you will need to provide us, among others, a fiscal address to prepare your invoice. If you do not provide this personal information, it would be impossible for us to provide you with our services.
In the forms available on the website, the fields whose completion is obligatory will be indicated with an asterisk (*). If we do not provide all the obligatory data or if we receive any abnormal or incorrect answer, we will not be able to attend your request or provide the corresponding service or functionality.
You guarantee and respond, in any case, of the veracity, accuracy, validity and authenticity of the personal data provided and undertakes to keep them duly updated.
In general, the personal information you provide to us and that we obtain from you is used to process your requests and transactions, to provide you with a high quality service and to inform you about opportunities that we believe will be of interest to you.
The specific purposes for which we treat your personal data are detailed below:
Keep in mind that receiving commercial information is not essential to maintain the relationship we have with you. If you prefer not to receive commercial communications, you can inform us at any time through the indicated channels or unsubscribe in the link provided for this purpose in commercial communications by email you receive or, if communications are sent by other means, through the procedure indicated for these purposes.
To what extent will decision making be automated?
The Company does not use fully automated decision making processes to enter into, develop or terminate a contractual relationship with You. In case we use these processes in a particular case, we will keep you informed and we will inform you of your rights in this regard if the law prescribes it.
Will profiling take place?
In order to be able to offer you products and services and services according to your interests and improve your user experience, we can elaborate a "commercial profile" based on the information provided. However, automated decisions will not be made based on that profile.
We will share or give access to third parties to your personal data when doing so is necessary to achieve one of the objectives described below and in accordance with current legislation:
The Company adopts the appropriate technical and organizational measures in accordance with current regulations to protect your personal data against any misuse, destruction, loss, accidental or unlawful modification, disclosure or unauthorized access, including those necessary to address any suspected breach of data.
The website has a system of permits, through username and password, through which only authorized users can access the Private Area. The Company will not use this information at any time for any use other than its maintenance, the management of the commercial relationship with you, as well as the provision of the services available therein.
You agree to keep and use the username with due diligence. The use of the password is personal and non-transferable, the assignment, even temporary, to third parties is not allowed. In this regard, you must adopt the necessary measures for the custody of the password, avoiding the use of it by third parties. Consequently, you are solely responsible for the use made of your password, with complete indemnity for the Company.
The Company will keep your personal data for the time necessary to fulfill the purposes for which they were collected, as long as you do not exercise your right to suppress or revoke your consent.
They will then be blocked, unless the law requires or permits a longer storage period (for example, for the formulation, exercise or defense of claims), in which case, they will be kept properly blocked for the necessary time before proceeding to its elimination.
In order to determine an adequate period of conservation of your data, we apply the following criteria:
In accordance with the applicable regulations, you have a series of rights in relation to the collection and processing of your personal data. The exercise of these rights will be free for you, except in cases where manifestly unfounded or excessive requests are made, especially for repetitive ones.
These rights are the following:
- You impugn the accuracy of the data, during a period that allows the responsible to verify the accuracy of the same;
- the treatment is unlawful and you object to the deletion of the data and request instead the limitation of its use;
- the Company no longer needs the data for the purposes of the treatment, but you need them for the formulation, the exercise or the defense of claims;
- You have opposed the treatment, while verifying if the legitimate reasons of the Company prevail over yours.
You can exercise your rights by sending us a communication to firstname.lastname@example.org, attaching a document proving your identity and providing the necessary details to process your request.
Cookies and other tracking technologies, among other purposes, allow us to remember your preferences and recognize you in successive visits. This is achieved by storing certain information on your computer.
What is a cookie?
A cookie is a device that is downloaded to a user's terminal equipment for the purpose of storing data that can be updated and retrieved by the entity responsible for its installation.
Cookies are part of the website. When you access the website, this makes the browser create on your device (computer, tablet, phone, etc.) small files with information necessary for the operation of the website. These files (which are the cookies themselves) are part of the technology necessary for the proper functioning of the website and are not inherently harmful.
Cookies are installed and stored on your device and allow tracking of your activity on the Internet.
What kind of cookies do we use?
Depending on the entity that manages them, the cookies can be:
The website uses both own and third-party cookies.
According to the period of time they remain activated:
Session cookies. They are a type of cookies designed to collect and store data while the user accesses a web page. They are usually used to store information that only interests to keep for the provision of the service requested by the user on a single occasion (eg a list of products purchased).
Persistent cookies They are a type of cookies in which the data is stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.
The website uses both persistent cookies and session cookies.
For what purposes can the cookies on the website be used?
Each time you access our website, your Internet browser transmits certain usage data for technical reasons that are stored in protocol files, known as log files. These usage data are the following: date and time of access to our website; name of the web consulted; IP address of your computer or mobile device; address of the web from which you have accessed our website; volume of data transferred and name and version of your browser.
The analysis of the log files helps us to improve our Internet products and to facilitate their query, to find and eliminate errors quickly and to control the capabilities of the server.
A "plug-in" or complement is an application (or computer program) that is related to another to add a new and usually very specific function.
Web beacons and embedded scripts
The web beacons (web beacons, web bugs, web beacons ...) and embedded scripts are other technologies that we use on the website, as well as in some of our emails and advertisements.
Web beacons (or "tags") are fragments of programming code included in the website, emails and announcements to inform the Company (or the companies that help us conduct our operations) that said web pages, Emails or announcements have been viewed or clicked on.
Embedded scripts are snippets of programming code that are included in the website to measure the use of these web pages, such as what links are clicked on. We use this information to improve the website and adapt it to the topics that are most likely to interest you, as well as to conduct market research.
How can I disable cookies?
You can set your browser to reject all cookies. However, it is possible that some features or services on the web may not work properly without cookies. Most browsers allow you to completely disable cookies, so that you can at any time choose which cookies you want to work on this website by modifying the settings of your browser. You can find more information in the configuration of your browser. Next, we also provide you with links to the websites of the main browsers: